right of withdrawal

As a consumer, you have a 30-day right of withdrawal when you shop with us.

The withdrawal period expires 30 days after the day you receive your item. If you have ordered several different items in one order, but they are delivered separately, the period runs from the day you receive the last item.

If it concerns an agreement for regular delivery of goods over a certain period, the withdrawal period expires 30 days after the day you receive the first item.

The period means that you have 30 days from receipt to notify us that you want to withdraw from your purchase. You can send an email to info@canacare.com or use the standard withdrawal form found at the bottom of the terms and conditions. You cannot withdraw from the purchase by refusing to receive the item without also notifying us.