Complaints

If you have received or experienced a defective product, we are truly sorry.
In these cases we will of course cover the return shipping and send you a free return QR code so we can inspect the product further.

Just write to us at info@canacare.com with a brief description of the fault and photos, and we will help you promptly.

Please always pack the item securely and include a note with your order number and the reason for the return so we can process your case quickly

Shop by concerns

It can be difficult to know which product is best for which purpose (and when), and we really want to guide you in the right direction. That’s why we’ve grouped our products into categories, so you can find the right products for you.